With Gallup and other researchers reporting that 7 out of 10 workers are “actively disengaged” in the workplace today, organizational psychologists view coaching as a means to energize employee engagement levels while improving both individual and team productivity and performance.
When it comes to communication practices, many Dealer Principals and GM’s don't understand the impact they are having on their own organizations.
Let me give you some statistics relating to -- and the costs associated with -- poor communication. Then I will offer some suggestions on how to make some subtle changes that may have a profound effect on your organization!
We liked this article -- even if it is a bit strongly worded -- about how purchases are made at an auto dealership. Above all, though, we believe that rock solid procedures work for both employer and employee, and that trust is a big ingredient in every productive work environment.