You think you’re a skeptic? Obviously, you haven’t met me yet. With thirty years as a performance improvement facilitator, and many of those in the automotive industry, I’m pretty adept at spotting a scam pretty quickly.
Even if your dealership culture is really broken, an employee communication solution can right the ship of state again.
I have to admit that there was a time when I didn't really enjoy facing Monday. As a teenager, it was the wrath of my Xaverian Brother schooling that made me fear the approach of Monday.
Quit & Stayers are a curse to your company as well as to our economy. They punch the time clock most days, take breaks, socialize, check their text messages, eat lunch, go home and wait for payday. Employees who quit their jobs but hang around for the 15th and the 30th of the month have little interest in your business mission and goals, and even less passion to achieve them.
Please don’t feed me the line that The Customer Always Comes First. It makes me gag. Any business believing that malarkey probably begins their staff meetings by holding hands around a circle and chanting Kumbaya.
It's great when employees and management are thoroughly connected with one another through an effective employee communication solution. So, what does it all mean? What does it benefit the dealership or any of its employees?