engagement

A friend recently shared an interesting article from the U.K. with me. The title really grabbed my attention, "People Start Hating Their Jobs After Age 35", and of course, being over 35 myself, I was curious to find out more. I don't think this phenomenon is limited to people in the U.K, but likely affects workers in the U.S. too. Looking back at my mid 30's I can relate to 

The buzz of the customer experience is taking the auto industry by storm, but there should be even more buzz about the employee experience and engagement. Without question, employees are your most important dealership resource – investing in their experience will ultimately create greater engagement, productivity, and profit for your dealership.

Employee Engagement has been a mainstay in business buzz throughout the years - of course it is important to an organization that employees are engaged in their job, the company culture, and the the company mission. There has also been a recent buzz around Customer Experience - another important business consideration to focus on and improve upon.

Jacob Morgan tells us why the millions that organizations spend on employee engagement buys so little in the end...   and he makes a very strong arguement for changing the way companies enage employees though employee experience and culture. Here's an except from his article in the Harvard Business Review:

Bob Kelleher, author of LOUDER THAN WORDS: 10 Practical Employee Engagement Steps That Drive Results, offers 10 steps to drive results within your roganization. We've shared the first 4 with you below.

At People Driven Performance, we especially take note number 4.

Just how important is employee engagement, Rebecca Hall addresses that very topic in her recent blog. Here's an excerpt:

"Employee engagement is an HR topic that has been doing the rounds for years.

We'd like to share a very insightful article on employee engagment that was published in the Ivey Business Journal. Here's a brief summary of the article:

We've all heard the phrase "You reap what you sow" - well in terms of employee engagment, sowwing the wrong seeds can cost your organization in countless ways. Engaging your employees in healthy ways will benefit your compay in both the short and long run. 

Communication is paramount in shaping a healthy business. If your communication is lacking, your business profits, productivity, and employee engagment will all suffer. Here's an exerpt from an excellent Inc. Magazine article by Sujan Patel:

"For modern businesses, employee engagement is key.