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On Employee Engagement: Your Dealership’s Learning Grade - “D” for DISMAL!

  • Your Dealership’s Learning Grade: “D” for DISMAL!

Training for new staff in the automotive dealership world is sadly lacking in effectivness. 

Excerpt: McQueen noted that manufacturers too frequently rollout what he describes as ship and dip training initiatives. The dealership sends their personnel to a centralized location to learn about a particular product or program; then they return to the dealership to implement the training with little or no follow-up support. It doesn’t work.

Read this article to find out what does work.

Click here to read the full article

 

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