We'd like to share a very insightful article on employee engagment that was published in the Ivey Business Journal. Here's a brief summary of the article:
Practitioners and academics have argued that an engaged workforce can create competitive advantage. These authors say that it is imperative for leaders to identify the level of engagement in their organization and implement behavioural strategies that will facilitate full engagement. In clear terms, they describe how leaders can do that.
Click here to read Dan and Gerald's whole article.